Designify Privacy Policy

1.1 Binding Terminology

• Service: Designify Discord bot and related functionalities
• User: Any individual accessing the Service
• Data Controller: OfficialSteam (ILE Customs)
• Processing: Any operation performed on Personal Data
• MongoDB: Cloud database provider storing Service data

1.2 Protected Classes

• Minor: Individual below 13 years (or local Discord minimum)
• Parent: Legal guardian of Minor
• EU User: Individual accessing from European Union

2.1 Complete Protection Waiver

Under no circumstances shall we be liable for:

• Data breaches/misuse through MongoDB or third parties
• Service interruptions or discontinuation
• User errors/misconfigurations
• Discord/Roblox platform changes
• Unauthorized account access
• Financial losses from Service use

2.2 "As-Is" Declaration

The Service is provided:

• Without uptime guarantees
• Without security warranties
• Without accuracy assurances
• Without future feature commitments

3.1 MongoDB Infrastructure

All data stored in MongoDB Atlas clusters with:

• AES-256 encryption at rest
• TLS 1.3 in-transit encryption
• IP-restricted engineer access
• Daily encrypted backups

3.2 Collected Data Types

3.3 Payment and Email Data

We store payment records but do not store payment information (e.g., credit card details). Email addresses are collected for payment verification and billing purposes.

• Email Retention: Retained until the user signs out or after 7 days, whichever comes first.

4.1 Strict Enforcement

• Immediate termination of underage accounts
• Parents must email legal@designify.bot with:
  • Notarized guardianship proof
  • Minor's Discord ID
  • Government-issued ID (redacted)

4.2 COPPA Compliance

• No intentional Minor data collection
• Suspected Minors:
  1. Service access revoked
  2. Data frozen for 30 days
  3. Permanent deletion if unclaimed

5.1 Data Subject Rights

You may request:

• Access to collected Personal Data
• Rectification of inaccurate records
• Deletion of non-essential information

5.2 Request Procedure

Submit to legal@designify.bot:

• Email subject: "DATA REQUEST - [Your Discord ID]"
• Attachments:
  • Discord profile screenshot
  • Transaction ID (if applicable)
• Processing time: 10 business days

5.3 Deletion Exceptions

We retain:

• Financial records per IRS requirements
• Security logs for active investigations
• Data under legal hold

6.1 Mandatory Sharing

We disclose data when required by:

• Valid court order/subpoena
• Government investigation demand
• Discord/Roblox TOS enforcement

6.2 Service Providers

• MongoDB: Data storage under strict DPA
• Roblox: Purchase verification
• Discord: Authentication services

7.1 Protection Framework

• Annual penetration testing
• Quarterly access audits
• Real-time intrusion detection
• Multi-factor admin authentication

7.2 Breach Response

• Notification within 72 hours of confirmation
• Public disclosure via Discord server
• Post-incident report available on request

8.1 GDPR Provisions (EU Users)

• Right to data portability
• Right to restrict processing
• Right to object to processing

8.2 CCPA Provisions (California Users)

• Right to opt-out of data sales
• Right to non-discrimination
• Right to disclosure of sharing

9.1 Amendment Rights

We reserve the right to:

• Modify terms without notice
• Apply changes retroactively
• Terminate non-compliant accounts

9.2 Governing Law

• United States federal law applies
• Disputes resolved via binding JAMS arbitration